IT Process Automation
Runbook Automation has recently evolved into a solution category known as IT Process Automation. The introduction of ITPA was driven from a need to drive down the costs of managing IT, specifically repeatable processes that could be modeled and automated using a workflow engine. The goal is to manage systems processes in close to real time and to provide an integration layer for process modeling and execution between various system tools. ITPA has transformational potential as a centralized solution or incremental benefits as an embedded solution, focused on improving process flows in silos, such as a help desk, or alongside virtualization management tools.
CA Process Automation
This solution enables you to design, deploy and administer the automation of manual, resource-intensive and often inconsistent IT operational procedures.
CA Process Automation includes three main components: design, integration and orchestration.
Using the automation library, designers can quickly create and test new processes. The library consists of several hundred automation objects enabling rapid design. Process designers may use either the graphical user interface or write scripts to automate new processes. Existing legacy automation scripts may also be imported into the version controlled library and reused to help speed development.
A standard set of connectors provide integration to a wide variety of common IT systems. These connectors provide the ability to read and write data and to launch tasks within applications, operating systems and other IT components. Custom connectors can be built for connecting to legacy and proprietary IT systems by using the Custom Operator wizard.
Once in production, processes execute in a highly-scalable and fault-tolerant environment. The Web-based interface allows administrators to quickly see the status and state of each process being executed. As processes execute, each step is automatically recorded into an audit log.